Independence and Housing

Utility Assistance Programs

Utility Assistance Programs

Financial assistance to help reduce the cost of electricity, gas, and water bills.

North Bay Hydro logo

Low-Income Energy Assistance Program (LEAP)
The LEAP program is a year-round, province-wide emergency financial assistance developed by the Ontario Energy Board for low-income electricity customers who are having trouble paying their energy bills. To apply or to find out if you qualify, visit lipinipissing.com or call 705-472-1337.

Ontario Electricity Support Program (OESP)
The OESP is an Ontario Energy Board (OEB) program that lowers electricity bills for lower-income households. The OESP provides a monthly credit to eligible customers based on household income and household size. The OESP credits are applied directly to eligible customers’ bills. To apply or to find out if you qualify, visit www.ontarioelectricitysupport.ca or call 1-855-831-8151.

Emergency Affordability Program (EAP)
The Energy Affordability Program supports income-eligible electricity consumers by helping them better manage their monthly electricity costs and increase their home comfort. Two types of support are available through the Energy Affordability Program: Comprehensive Support and Energy Saving Kits. To apply or to find out if you qualify, visit www.saveonenergy.ca or call 1-844-770-3148.


211 Financial Assistance - Utility Assistance Programs
There are several types of financial assistance programs to help pay for hydro and gas bills. Some programs may provide assistance with a deposit for connection fees or equipment such as a water tank. In a few municipalities, there are also programs that help with propane, firewood and oil. To reduce the cost of your energy bills overall, there are also a variety of energy conservation programs. Dial 2-1-1 any time of the day or night to learn about programs in your community, eligibility criteria and how to apply.


Ontario Energy Board logo

Low-Income Energy Assistance Program (LEAP)
If you’re behind on your electricity or natural gas bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP).


Low Income People Involvement of Nipissing logo

Energy Assistance Program: Low Income People Involvement of Nipissing (L.I.P.I)
The L.I.P.I. Energy Assistance Program helps Nipissing District residents who cannot afford to pay for energy costs that are not available through other programs.


North Bay logo

Low-Flow Toilet Replacement Rebate Program
Toilets account for nearly 30% of residential indoor water consumption. Toilets are also a major source of wasted water due to leaks or inefficiency. The program is offering a rebate of $50 each for the purchase of up to two (2) WaterSense labelled low-flow toilets that are replacing existing, less efficient toilets. The rebate is available exclusively for residential units located within the City of North Bay that are connected to the municipal water system.